Available for Projects

Scott Landes Software Engineer & Designer

Software engineer with 10+ years of experience building CRM systems, customer service platforms, and AI tooling. I work across the full stack - Salesforce, React, Ruby on Rails, Python. I'm used to owning problems end to end. Based in the wonderful Bend, Oregon.

About Me

10 years in,
still building things I care about

I'm Scott, a software engineer based in Bend, Oregon. Over the past 10+ years I've built CRM systems, customer service platforms, and AI tooling for companies ranging from startups to large enterprises. I work across the full stack and go wherever the work is.


Currently at Get Covered, building their Salesforce org and a suite of AI automation tools. Outside of work I'm building a few of my own apps. When I'm not at a screen, I'm out on the trails or the river.

10+
Years Experience
3
Salesforce Orgs Built
3
Apps in Development
AI
Powered Workflows

Tech Stack

Skills & Technologies

What I work with day to day.

Languages

JavaScript
TypeScript
Python
Go
Java
Ruby
SQL / SOQL
Apex
Bash / Shell
Swift
C++

Frontend

React
Next.js
HTML / CSS
Tailwind CSS
Responsive Design
State Management
Jest / Testing

Backend

Node.js
Ruby on Rails
REST APIs
GraphQL
Webhooks & Integrations
PostgreSQL
Redis

Salesforce

Salesforce CRM
Salesforce CPQ
Lightning Web Components
Flow & Automation

AI & Automation

Generative AI / LLMs
AI / LLM APIs
OCR & Document Processing
AI-driven Workflows
MCP Development
MCP Server Integration
Prompt Engineering
RAG / Vector Search
AI Agents

Cloud & DevOps

AWS
Docker
CI/CD
Microservices
Git / GitHub
Database Design
Logging & Monitoring

Career

Work Experience

  • Sep 2023 - Present
    Software Developer
    Get Covered
    • Built their Salesforce CRM from the ground up, including CPQ and customer service workflows
    • Built customer-facing portals for case submission and support, reducing manual work for the support team
    • Developed AI tools for customer service: automated response handling, a support chatbot, and a document processing pipeline
    • Built custom Ruby on Rails APIs to integrate internal systems with Salesforce
    • Led development of a centralized support platform that consolidated customer data across the organization
    • Work across React, Python, Rails, and Salesforce depending on what the problem requires
  • Jan 2021 - Sep 2023
    Systems Engineer II
    RealPage Inc.
    • Built Salesforce CRM and customer service tools across several of their business units
    • Integrated OpenAI/ChatGPT to automate repetitive support tasks and customer workflows
    • Built out CPQ, billing, and community systems
    • Merged and cleaned up Salesforce orgs from companies they had acquired
    • Mentored engineers and contractors on Salesforce architecture and development practices
  • Jul 2019 - Jan 2021
    Systems Engineer
    G5 Search Marketing
    • Built CRM features, support tools, and CPQ solutions
    • Connected enterprise systems together through APIs and web services
    • Shipped frequently and kept things running reliably in production
    • Worked closely with product and engineering on what to build and when

Let's Build Something Together

Whether you need a new website, Salesforce expertise, or want to collaborate on one of my projects - I'd love to hear from you.