Scott Landes
Software Engineer & Designer
Software engineer with 10+ years of experience building CRM systems, customer service platforms, and AI tooling. I work across the full stack - Salesforce, React, Ruby on Rails, Python. I'm used to owning problems end to end. Based in the wonderful Bend, Oregon.
About Me
10 years in,
still building things I care about
I'm Scott, a software engineer based in Bend, Oregon. Over the past 10+ years I've built CRM systems, customer service platforms, and AI tooling for companies ranging from startups to large enterprises. I work across the full stack and go wherever the work is.
Currently at Get Covered, building their Salesforce org and a suite of AI automation tools. Outside of work I'm building a few of my own apps. When I'm not at a screen, I'm out on the trails or the river.
What I'm Building
Projects & Expertise
Client work, side projects, and a couple of apps I'm building.
Software Development
Full-stack engineering across web, mobile, and enterprise platforms. React, Rails, Node, Python, and more.
Learn More →Web Design
Fast, mobile-first websites for local businesses. Built from scratch - no page builders, no templates.
Learn More →Salesforce
10+ years building Salesforce orgs across industries. CPQ, LWC, Apex, Flow, third-party integrations.
Explore Skills → Coming SoonHubbub
A CRM designed for teams who find most options either too limited or too complex to use day to day.
Coming Soon Coming SoonHoozr
A mobile app connecting volunteers with animal shelters in their area.
Coming Soon Coming SoonRankless
A chess RPG for iOS where each piece has a unique backstory that develops and carries between games.
Coming SoonTech Stack
Skills & Technologies
What I work with day to day.
Languages
Frontend
Backend
Salesforce
AI & Automation
Cloud & DevOps
Career
Work Experience
-
Sep 2023 - PresentSoftware DeveloperGet Covered
- Built their Salesforce CRM from the ground up, including CPQ and customer service workflows
- Built customer-facing portals for case submission and support, reducing manual work for the support team
- Developed AI tools for customer service: automated response handling, a support chatbot, and a document processing pipeline
- Built custom Ruby on Rails APIs to integrate internal systems with Salesforce
- Led development of a centralized support platform that consolidated customer data across the organization
- Work across React, Python, Rails, and Salesforce depending on what the problem requires
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Jan 2021 - Sep 2023Systems Engineer IIRealPage Inc.
- Built Salesforce CRM and customer service tools across several of their business units
- Integrated OpenAI/ChatGPT to automate repetitive support tasks and customer workflows
- Built out CPQ, billing, and community systems
- Merged and cleaned up Salesforce orgs from companies they had acquired
- Mentored engineers and contractors on Salesforce architecture and development practices
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Jul 2019 - Jan 2021Systems EngineerG5 Search Marketing
- Built CRM features, support tools, and CPQ solutions
- Connected enterprise systems together through APIs and web services
- Shipped frequently and kept things running reliably in production
- Worked closely with product and engineering on what to build and when